~BUY TICKETS NOW FOR THE 2017 SEASON~

Frequently Asked Questions

  • What if it rains?
  • Typically we sail rain or shine. It is up to the captain to decide whether to sail, postpone, or cancel. Please come dressed and prepared for an outdoor adventure activity.

  • Is the boat covered?
  • Three open deck areas are available for seating. A covered aft salon houses the bathroom, ship’s stores, and full bar. In the case of rain, a tarp may be placed over the main deck for the comfort of our guests. Again, please prepare for an outdoor adventure activity.

  • Are there life jackets on board?
  • The US Coast Guard requires that there be life jackets for every passenger. However, they are only passed out in an emergency.

  • Is the boat accessible to people with disabilities?
  • To board the vessel, passengers must be able to descend six stairs of normal size. Items brought aboard may be left at the dock or folded and stowed in the aft salon for the duration of the sail. Pregnant women may sail at their discretion.

  • How many people does Windy sail with?
  • Windy’s is USCG inspected, to carry our capacity of 150.

  • Where do we board the boat
  • Windy docks on the south side of Navy Pier just east of Chicago Shakespeare Theater and across from the Riva restaurant. Please arrive at least 30-45 minutes prior to your scheduled departure for a safety orientation and boarding.

  • Where do we pick up the tickets for group sales?
  • One person from your group must check in at the ticket booth and obtain a boarding pass for your entire group. We do not issue individual tickets to groups.

  • Can our group sit together?
  • Seating is first come, first served. Sections or seats are never reserved for groups. We cannot guarantee that your group will all be seated together.

  • Is there food or drink on board?
  • There is a full bar in the aft salon of Windy with selected packaged light snacks, drinks, and gift store.

Group Payment Questions

  • When is payment due?
  • Payment due dates are reflected in the “charges” section of your contract. Payment is due in full at time of reservation, unless other terms are agreed to.

  • Can I pay on site?
  • Reservations are completed with a payment.

  • What if I have fewer people the day of the tour?
  • Refunds are not given for unused tickets. A credit will be applied to the contact information for the group and can be used toward a future group booking.

  • What if I have more people the day of the tour?
  • Additional tickets may be purchased at the contracted rate on site. However, those seats are based on availability.

About Us

Learn more about Windy on our Blog “Aboard Windy”

ALL SALES ARE FINAL. No refunds or exchanges. The captain reserves the right to postpone a sail for up to 120 minutes; if the sail is canceled, tickets may be exchanged for another time.

NO REFUNDS, NO EXCHANGES, RAIN OR SHINE EVENT
No-shows will be charged the full price. Guests must arrive 30 minutes prior to scheduled departure time.